Contents
- 1. Scope & Controller
- 2. Data We Collect
- 3. Legal Basis for Processing
- 4. How We Use Your Data
- 5. Data Sharing & Disclosure
- 6. Data Retention
- 7. Security Measures
- 8. Cookies & Tracking
- 9. Your Data Rights
- 10. International Transfers
- 11. Minors & Age Policy
- 12. Third-Party Services
- 13. Policy Amendments
- 14. Contact & Data Requests
Scope & Data Controller
This Privacy Policy applies to all personal data collected and processed by wdbet in connection with its online betting and gaming platform accessible at https://wdbet.cam, including any mobile web interfaces, associated subdomains, and API services operated under the wdbet brand.
For the purposes of applicable data protection law, wdbet acts as the data controller responsible for determining the purposes and means of processing personal data submitted by registered users and platform visitors. All data processing activities are conducted in accordance with internationally recognized data protection principles, including purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.
This Policy should be read in conjunction with the wdbet Terms & Conditions, which together form the complete framework governing your relationship with the platform. By registering an account or using any wdbet service, you acknowledge that you have read and understood this Privacy Policy.
Scope Note: This Policy applies to players primarily based in Indonesia and all other jurisdictions where wdbet operates. References to Indonesian context — including bank transfers via BCA, BRI, BNI, and Mandiri, and e-wallet transactions via OVO, DANA, and GoPay — reflect the data processing activities associated with those specific payment channels.
Data We Collect
wdbet collects personal data through several channels: data you provide directly during registration and account use, data generated automatically through your interaction with the platform, and data received from authorized third-party partners. The categories of data we collect are summarized in the table below.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID (KTP) number, passport number, profile photograph | Provided by user during registration and KYC verification |
| Contact Data | Email address, phone number, city of residence (e.g., Jakarta, Surabaya, Bandung) | Provided by user during registration or account update |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet IDs (OVO, DANA, GoPay, ShopeePay, LinkAja), cryptocurrency wallet addresses (USDT, BTC, ETH), deposit and withdrawal history | Provided by user when adding a payment method or initiating a transaction |
| Transaction Data | Bet history, game session records, deposit and withdrawal amounts, timestamps, bonus redemption records | Automatically generated during platform use |
| Technical Data | IP address, device type and OS, browser type and version, screen resolution, session duration, referring URL | Automatically collected via server logs and analytics |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Collected when you contact wdbet support |
| Verification Documents | Scanned or photographed copies of national ID, passport, driver's license, proof of address, source-of-funds documentation | Provided by user during KYC or enhanced due diligence review |
wdbet does not knowingly collect special category data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data for identification purposes, or health data) except where required by applicable anti-money laundering regulations or responsible gaming obligations.
Legal Basis for Processing
wdbet processes personal data only where a recognized legal basis exists. The primary legal bases we rely upon are as follows:
- Contractual Necessity: Processing required to deliver the services you have contracted for — including operating your account, processing bets, and handling deposits and withdrawals.
- Legal Obligation: Processing required to comply with applicable anti-money laundering (AML), counter-financing of terrorism (CFT), and Know Your Customer (KYC) obligations under international standards.
- Legitimate Interests: Processing necessary for wdbet's legitimate business interests, including fraud prevention, platform security, product improvement, and responsible gaming monitoring — provided those interests are not overridden by your fundamental privacy rights.
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and optional analytics participation. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
How We Use Your Data
wdbet uses the personal data it collects for the following purposes:
- Account Management: Creating, maintaining, and securing your wdbet account; verifying your identity; and communicating material account-related updates.
- Service Delivery: Processing bets and wagers, settling game outcomes, calculating and crediting winnings, and managing bonus allocations.
- Payment Processing: Facilitating deposits via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and crypto channels; processing withdrawals to verified payment instruments; and reconciling transaction records.
- Identity Verification & Compliance: Co nducting KYC checks, screening against sanctions lists, and fulfilling AML/CFT reporting obligations as required by applicable international standards.
- Fraud Prevention & Security: Detecting and investigating suspicious account activity, unauthorized access attempts, bonus abuse patterns, and multi-accounting violations.
- Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behavior; enforcing self-exclusion requests and deposit limits; and delivering reality-check notifications.
- Customer Support: Responding to inquiries, resolving disputes, processing complaints, and maintaining records of support interactions for quality assurance.
- Platform Improvement: Analyzing aggregate usage data to optimize platform performance, improve user experience, and develop new product features.
- Marketing Communications: Sending promotional offers, bonus notifications, and seasonal campaign updates to users who have opted in — subject to your communication preferences and the right to unsubscribe at any time.
Data Minimization Commitment: wdbet collects only the personal data that is strictly necessary for the purpose stated at the time of collection. We do not build behavioral profiles for sale to third-party advertisers, and we do not use your data for purposes incompatible with those disclosed in this Policy.
Data Sharing & Disclosure
wdbet does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the following limited circumstances, and only to the extent necessary for each specific purpose:
- Payment Processors: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Danamon, OCBC NISP, Bank Permata), e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja), and cryptocurrency network infrastructure — solely to process your transactions.
- Identity Verification Partners: Third-party KYC and document verification service providers engaged to authenticate identity documents and conduct sanctions screening on behalf of wdbet.
- Game Software Providers: Licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft receive session-level technical data necessary to deliver and audit game outcomes. These providers do not receive your full identity or financial data.
- Analytics & Security Platforms: Aggregated or pseudonymized technical data may be shared with analytics and cybersecurity vendors to monitor platform performance and detect threats.
- Legal & Regulatory Authorities: wdbet will disclose personal data to law enforcement agencies, financial intelligence units, courts, or regulatory bodies when required to do so by applicable law, court order, or valid legal process — and, where permitted, will notify you of such disclosure.
- Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of assets involving wdbet, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.
All third-party data processors engaged by wdbet are bound by written data processing agreements that prohibit them from using your personal data for any purpose beyond the specific service they provide to wdbet.
Data Retention
wdbet retains personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML/KYC compliance and dispute resolution |
| Financial & Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| KYC Documents | 5 years after account closure or last transaction | Anti-money laundering legal requirements |
| Communications & Support Records | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical & Log Data | 12 months from collection | Security monitoring and fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Demonstration of lawful consent basis |
Once the applicable retention period expires, personal data is securely deleted or anonymized so that it can no longer be associated with any individual. Anonymized aggregate data may be retained indefinitely for statistical and analytical purposes.
Security Measures
wdbet applies a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Key measures include:
- 256-bit SSL/TLS Encryption: All data transmitted between your browser or app and wdbet servers is encrypted using industry-standard TLS protocols, preventing interception in transit.
- Encrypted Data at Rest: Sensitive fields including identity documents, financial data, and passwords are stored using strong encryption algorithms on access-controlled servers.
- Two-Factor Authentication (2FA): Account login can be secured with 2FA, adding an additional verification layer beyond your password.
- Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff with data access undergo security training and are bound by confidentiality obligations.
- Penetration Testing: wdbet's infrastructure undergoes regular third-party security assessments and penetration tests to identify and remediate vulnerabilities proactively.
- Incident Response: In the event of a data breach that poses a risk to affected users, wdbet will notify relevant parties within the timeframes required by applicable law and provide clear guidance on protective steps.
Your Responsibilities: The security of your account also depends on you. Never share your password or 2FA codes with anyone, including wdbet staff — we will never ask for your password. Use a strong, unique password and enable 2FA in your account settings. Report any suspected unauthorized access to [email protected] immediately.
Cookies & Tracking Technologies
wdbet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. The categories of cookies we use are as follows:
- Strictly Necessary Cookies: Essential for core platform functionality — including session management, login authentication, and security token validation. These cannot be disabled without disrupting the platform.
- Functional Cookies: Remember your preferences such as language settings, currency display, and notification preferences to provide a personalized experience.
- Analytics Cookies: Collect anonymized or pseudonymized data about how users navigate the platform, which features are most used, and where errors occur — used solely to improve wdbet's services.
- Marketing & Attribution Cookies: Where you have consented, these track the source of your visit (e.g., referral partner or campaign link) to attribute registrations and deposits correctly. No data is sold to advertising networks.
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the platform. Your consent to non-essential cookies can be withdrawn at any time through your account's privacy settings.
Your Data Rights
As a data subject, you hold a set of rights with respect to the personal data wdbet holds about you. These rights may be subject to legal limitations — for example, where retaining data is required by AML law or is necessary to defend a legal claim — but wdbet is committed to responding to all requests promptly and transparently.
Right of Access
Request a copy of all personal data wdbet holds about you, along with information on how it is used.
Right to Rectification
Request correction of inaccurate or incomplete personal data held in your account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
Right to Restrict Processing
Request that wdbet limits how it uses your data while a dispute or complaint is being investigated.
Right to Portability
Receive your personal data in a structured, machine-readable format for transfer to another service provider.
Right to Object
Object to processing based on legitimate interests, including profiling for responsible gaming purposes or direct marketing communications.
To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 3 business days and provide a substantive response within 30 calendar days.
International Data Transfers
wdbet operates globally and may transfer your personal data to servers or third-party processors located outside Indonesia. Where such transfers occur, wdbet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under internationally recognized data protection frameworks.
Safeguards used for international transfers include: contractual clauses imposing binding data protection obligations on the receiving party; transfers to jurisdictions recognized as providing an adequate level of data protection; and requiring recipient organizations to maintain certified security standards as a condition of engagement.
Minors & Age Policy
wdbet's services are strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect or process personal data relating to any person under the age of 21. If wdbet discovers that personal data has been submitted by or on behalf of a person under 21, that account will be suspended immediately, all associated data will be deleted or isolated, and any deposited funds will be returned through the original payment channel following verification.
If you are a parent or guardian and believe that a minor has registered a wdbet account without your knowledge, please contact us immediately at [email protected] so we can investigate and take corrective action without delay.
Third-Party Services
The wdbet platform integrates services provided by third-party partners, including game studios, payment gateways, and customer support tools. Each of these partners operates under its own privacy policy and data practices. wdbet is not responsible for the privacy practices of third-party services accessed through or in connection with the wdbet platform.
Links or references within wdbet communications to third-party services are provided for operational convenience only and do not constitute an endorsement of those parties' privacy or security practices. We encourage you to review the privacy policies of any third-party service you interact with.
Policy Amendments
wdbet reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. Material changes will be communicated to registered users via email notification and/or a prominent notice on the platform no fewer than 7 days before the revised policy takes effect.
The "Last Updated" date at the top of this page indicates when the current version came into effect. We encourage you to review this Policy periodically. Your continued use of the wdbet platform following the effective date of any revision constitutes your acknowledgment of the updated Policy.
Contact & Data Requests
For all privacy-related inquiries, data subject access requests, complaints, or concerns regarding wdbet's data processing practices, please contact our dedicated privacy support channel:
Privacy Contact Email: [email protected] — Use the subject line "Privacy Inquiry" or "Data Rights Request" for fastest routing. Our team will acknowledge your message within 3 business days (WIB) and provide a full response within 30 calendar days.
If you are dissatisfied with wdbet's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction of residence.